1. Introduction
At CLICK FOX, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp Business API platform and related services.
2. Data Collection
User Data: We collect personal information such as your name, email address, contact details, and payment information during registration and usage of our platform.
Usage Data: We may collect technical data including IP addresses, device types, browser types, and usage patterns to help improve platform performance, user experience, and security.
End-User Data: As a user of our platform, you are responsible for ensuring that you obtain appropriate consent from your end-users before collecting or processing their personal data through WhatsApp messages.
3. Data Usage
We use the data we collect for the following purposes:
Service Delivery: To provide, operate, maintain, and improve our WhatsApp Business API services.
Communication: To contact you with updates, account-related notifications, support messages, or other relevant communications.
Legal Compliance: To fulfill legal, regulatory, and Meta policy requirements as necessary.
4. Data Sharing
We do not sell, rent, or trade your personal information. However, we may share data with third-party service providers under strict confidentiality agreements for:
Platform support and maintenance
Secure payment processing
Analytics and technical infrastructure
We may also disclose data when required by law or to protect our rights and interests.
5. Data Security
We take your data security seriously. We implement industry-standard technical and organizational measures to prevent unauthorized access, misuse, or data breaches. Users are also responsible for keeping their account credentials confidential and secure.
6. Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Fulfill contractual obligations
Meet legal and regulatory requirements
When no longer needed, data is securely deleted or anonymized.
7. User Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent where applicable
Object to certain data processing activities
To exercise any of these rights, please contact us at the email address provided below.
8. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our services, legal obligations, or data protection practices. Significant updates will be communicated to users directly. Continued use of our platform after such changes implies acceptance of the revised policy.
9. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: support@clickfox.in
Address: Gwalior – 474002, Madhya Pradesh, India