Cancellation and Refund

Refund Policy Effective as of April 2025 This refund and return policy governs the purchase and use of Click Fox products and services. Please read it carefully before making a purchase. 1. Standard Refund Window Click Fox offers a 30-day refund policy from the date of purchase. If you are not satisfied, you may request a refund within this period. Refunds are limited to one-time purchases or the most recent payment for subscription-based services. After 30 days, all sales are final. 2. Subscription Cancellation You can cancel your recurring subscription at any time. Cancellation will prevent future charges but does not guarantee a refund. 3. Refund Eligibility for Subscriptions Refunds will be processed only for the most recent billing cycle within the 30-day window. Canceling your subscription does not automatically trigger a refund. 4. No Refund After Cancellation Window Canceling a subscription will stop future payments, but no past charges will be refunded if outside the 30-day period. 5. First Step: Technical Support If you contact us via email or support ticket, we will first offer technical assistance. However, if issues are beyond our control, we may approve a refund or cancellation. 6. Refund Destination Refunds will be credited only to the original payment method used during the transaction. If that account is closed, no refund is possible. 7. Repeated or Fraudulent Returns Customers who repeatedly request refunds may be permanently blocked from future purchases. Violation of terms of service may lead to refund denial. 8. Case-by-Case Return Review Refunds requested within the 30-day window will be reviewed by our team. Evidence of dissatisfaction or product issues may be required. 9. One-Time Deal Support Limitation For customers who bought Click Fox on a lifetime one-time deal, we provide 12 months of support and updates. Support extensions are non-refundable. 10. Refund Processing Time Refunds are typically processed within 3–4 business days, though approval may occur on the same day. 11. Non-Refundable Processed Charges If a transaction was processed and payment charged successfully, the amount is non-refundable, even within 30 days. 12. Usage-Based Refund Rules Unused credits = eligible for refund Less than 50% credits used = eligible upon review 50% or more credits used = not eligible 13. No Refund for the Following Cases We are not obligated to offer a refund if: You changed your mind You bought the product by mistake You lack technical skill to use the software You seek goodwill or emergency-based refund You misunderstood the features or pricing 14. After 30 Days No refunds are provided after 30 days under any condition. 15. Non-Refundable Acknowledgement If a Click Fox team member explicitly states that a product is non-refundable, the customer accepts this condition. No disputes can be raised after such confirmation. 16. Intellectual Property Violation If you request a refund, you must stop using Click Fox software immediately. Continued use after refund is considered intellectual property theft and is illegal. 17. No Pro-Rata Refunds Click Fox does not offer partial refunds for unused months, quarters, or years of service. 18. Contact for Refunds Please email: support@clickfox.in Subject: Refund Request Or raise a support ticket on our platform. 19. Help Us Improve To improve future service, please share your reason for the refund and give us a chance to resolve your issue before finalizing the request. 20. Fraudulent Users Users found in violation of our terms or engaging in fraud are not eligible for refunds.